Getting the most from your GP Patient Survey

Getting the most from your GP Patient Survey
Bloxham Mill Business Centre, Banbury OX15 4FF.  10th September 2014. 9.30 AM – 1.00PM

This half-day workshop has been developed for Practice Managers and GPs who want to maximise the findings from their own patient survey.

Workshop outline

  • Starting at the end – What do you need to know from your patient survey? (Small group work)
  • Making sure your patient survey is SMART
  • Using patient personas in designing your patient survey (Small group work)
  • How to write good survey questions
  • 5 ways to improve your patient survey response rates
  • Bridging the data – decision gap: Analysing and presenting data that leads to feasible outcomes (Presentation and discussion)

Key outcomes

  • Produce a realistic action plan for your patient survey
  • Be able to effectively review and revise an existing patient survey questionnaire
  • Create a patient survey questionnaire that collects reliable and valid information
  • Present data in a clear and understandable manner that aids decision making

Cost: £175+20%VAT

Call us now: 01295 724233

Categories: Questionnaire design

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